Questions and answers

Recording, captions, your subscription and your data, in short answers.

Getting started

What is 1Take?

1Take is a teleprompter for iPhone, made for people who have to be on camera for work. Your script sits by the lens while you record. If you flub a line, you redo just that part, even the hook, and 1Take puts it all together into one clip.

Which devices does 1Take work on?

iPhone, with iOS 18 or later. 1Take is made for iPhone only.

Is 1Take free?

1Take is free to download and use, with limits on free use, such as how many scripts you can keep and how many clips you can make each week. The current limits are shown in the app. 1Take Pro is an optional subscription that removes the limits.

Do I need an account?

No. There is no sign-up, and 1Take never asks for your name, email address or phone number.

Recording

Can I use my own script?

Yes. Write it in the app or paste it in from anywhere, or start from a template.

How does the teleprompter work?

Your script sits at the top of the screen, close to the camera lens, so you look at your viewers while you read. It rolls up as you talk. You can set the speed and the text size.

What are the hook and the scenes?

1Take splits your script where your thoughts change. The first part is the hook, the line that makes people stop scrolling. The rest are scenes. You record them one at a time.

What happens if I flub a line?

Retake just that part, whether it's the hook or a scene, and keep the rest. You never start the whole video over.

How does my clip come together?

When every part is kept, tap Make the clip. 1Take stitches the hook and the scenes into one clip and trims the silence, so it's ready to post.

Your clip

Where is my clip saved?

In your Photos library. 1Take also lists every clip a script made, under Clips. Removing a clip there keeps it in Photos.

Can I post my clip to TikTok, Reels or Shorts?

Yes. Your clip is saved to Photos as a regular video, so you can post it to TikTok, Instagram Reels, YouTube Shorts or anywhere else.

Does 1Take change my photo library?

No. 1Take only adds the clips you make, and it only sees the videos it made.

Subscription

How do I cancel 1Take Pro?

1Take Pro is managed through your Apple Account. Open Settings on your iPhone, tap your name, then Subscriptions. You can also open your subscriptions directly. Deleting the app does not cancel a subscription.

How does the free trial work?

Some plans start with a free trial. Its length and the date you'll first be charged are shown before you subscribe. If you don't cancel at least 24 hours before the trial ends, the subscription starts. If you allow notifications, 1Take reminds you before the trial ends.

How do I get a refund?

Apple handles payments and refunds for anything bought in the App Store. You can ask for a refund at reportaproblem.apple.com.

I bought Pro, but it isn't showing

Open 1Take, go to Settings and tap Restore purchases, signed in with the same Apple Account you subscribed with. This also works on a new iPhone.

Privacy

Can you see my scripts or videos?

No. Recording and making the clip happen on your iPhone. We have no servers for your content and can't see it.

Are my scripts backed up?

No. 1Take has no account and no cloud copy, so we can't recover anything for you. Clips you saved to Photos stay in Photos; everything else is removed when you delete the app.

What data leaves my iPhone?

Only data about purchases and about how the app is used, never your scripts, your words, your video or your audio. 1Take doesn't use the advertising identifier and doesn't track you across other apps or websites. The privacy policy has the details.

Troubleshooting

1Take can't see or hear me

It was probably not given access. Open Settings on your iPhone, scroll down to 1Take and turn on Camera and Microphone.

My clip won't save

Saving needs access to Photos. Open Settings on your iPhone, scroll down to 1Take, tap Photos and choose Add Photos Only. If your iPhone is nearly full, free up some space and try again; your script is saved.

Something else?

Write to us at support@1take.app and a real person will get back to you.

Didn't find your answer?

Write to us and a real person will get back to you.

Email support@1take.app